Nespresso Vertuo Flashing solid white light and not working

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Johny Morrisson

Many Vertuo next owners complain about troubleshooting issues and the reliability of this machine. One most common issues is continuously flashing or solid white light on Vertuo next. And In that scenario, Vertuo Next won’t brew coffee.

I have compiled some successful solutions shared by Users who have encountered the Solid white light error in Nespresso Vertuo Next.

In case, these solutions don’t work for you it is better to contact Nespresso customer support to seek their professional support.

3 reasons for Nespresso Vertuo Next blinking white Light

Nespresso Vertuo next might show a solid or flashing white light alert in the following scenarios. These scenarios are completely normal and happen with every Vertuo next machine.

ReasonsLight Alert
Nespresso Vertuo Next is upgrading its software
Leave the machine for a few minutes in this case
light will flash white twice per second
When the machine is heating upThe white light will turn on and off continuously
The machine needs DescalingThe light will blink Orange and turn Solid white light

Descale Nespresso vertuo Next to fix white light Issue

If your Nespresso Vertuo Next blinks orange light rapidly and then turns solid white you have to descale the machine.

Follow these steps to descale your Nespresso Vertuo Next machine

  1. Remove the drip tray, empty the capsule container, and thoroughly rinse them with warm, soapy water
  2. Add one packet of descaling solution and half a liter of clean water into the water tank.
  3. Close the lock and turn the machine on. Once the machine is heated up, the light stops flashing
  4. Open the machine head and remove the capsule/pods inside the pod chamber. And leave the head in the unlocked position.
  5. To enter descaling mode, press and hold the button for at least 7 seconds. When the button is ready, it will quickly blink. After that, you have 45 seconds to begin the descaling process.
  6. Turn the lever left to the lock sign, then right to unlock. And hold the button in the unlocked position for 7 seconds
  7. Place a cup or mug beneath the coffee outlet.
  8. To begin descaling, lock the machine by turning the lever to the left. Press the button and the machine will start running the descaling solution.
  9. After the descaling cycle, Empty and thoroughly clean the water tank, and fill it with fresh drinking water
  10. Press the button to start the rinsing cycle.
  11. The light will continue blinking during the rinsing cycle and turn solid when the process is completed.
  12. Press and hold the button for 7 seconds to exit descaling mode. Now the machine is ready to use.

Some other troubleshooting steps to fix Nespresso White light

Before applying this troubleshooting guide you should make sure that you rule out the basics.

For example, there must be an adequate amount of water in the water tank. The pod must be new and placed properly in the machine. The head of the machine must be locked properly.

If you are sure you are not making any basic mistakes then proceed with the troubleshooting solutions.

Solution from Nespresso Customer Support

  1. Turn off and Unplug the machine
  2. Remove the water tank and waste capsule container
  3. Close the lid of the machine but keep it in unlock position
  4. Place the water tank and Capsule container at their positions.
  5. Switch the machine on and the machine will start blinking while heating up
  6. Wait for 10 minutes and let the machine turn off automatically
  7. Insert your capsule and Press the power button on the top

Hopefully, after applying this solution your Nespresso Vertuo Next will start brewing properly.

Resetting the machine to the default factory setting

The most common troubleshooting solution is to reset the machine to the default factory setting.

Steps include

  1. Plug the Machine. 
  2. Open the machine head to eject any used coffee pods/capsule
  3. Close the head of the machine but leave it in the unlocked position.
  4. Press the button five times within three seconds. The button will blink orange five times and change to solid white. This indicates that the Next has been reset to factory settings and that the machine is ready to use.

Hopefully resetting the machine will solve your problem and the machine will start brewing coffee. However, if that doesn’t work try leaving the machine unplugged for a day or two and then try again.

If the machine becomes normal and starts working after the reset then it is recommended not to connect your machine to Bluetooth or Wi-Fi.

Because if you do that the machine will automatically add the glitches which was responsible for the error before.

Manually spin the spinner

There is a spinner in the head of Vertuo machines that rotates the coffee pods at a specific RPM to brew a cup of coffee. With time, this spinner may become dirty as used coffee grounds get stuck inside. To solve this issue:

  • Unplug the machine and open the head of the machine.
  • You will find a spinner here. Try to rotate the spinner manually with your fingers.
  • If it’s spinning normally without any hassle then the spinner is not the culprit.
  • If it’s stuck, try running a cleaning cycle and carefully scrub the area around the spinner with a toothbrush and soapy water.

Nespresso Vertuo Next troubleshooting Issues

Although Nespresso Vertuo next is an upgraded version of Vertuo Plus with the addition of many integrated unique features such as Bluetooth connectivity, highly upgraded design, additional programming, user-friendly display, and pour-over coffee pods.

But unfortunately, technical Engineering issues are still there. Nespresso has made several design variations since Vertuo Next launched.

Although, these changes solved most of the issues users usually encounter with their Next machine. But it still appears to have some issues which can frustrate the users.

Some of the most prominent issues that users have encountered are given below.

Unfortunately, a limited troubleshooting guide is available for resolving Nespresso Vertuo next while light error in the coffee manual or on Nespresso’s official website.

Many users on coffee forums share their knowledge of where these issues come from and how to address them.

Contact Nespresso Customer support

If all these hacks won’t work and Vertuo Next is still blinking solid or flashing white and not brewing coffee, then it’s time to get support from Nespresso.

If you are lucky and your Nespresso machine is still in the warranty period, Nespresso will replace the machine or repair it free of cost.

Typically, Nespresso Support will offer to send you another Vertuo Next, but if you hate that machine and you have good negotiation skills you can convince Customer Support to provide you with a Vertuo, Vertuo Plus, or Evoluo instead.

Vertuo Plus is actually better than Vertuo Next. Read a detailed comparison between VertuoPlus vs Vertuo Next.

You may like to read other Nespresso troubleshooting guides

Johny Morrison is a founder and content creator at Coffee About. He knows everything there is to know about coffee and loves sharing his passion with others.

You can often find him sipping a single-origin pour-over, rich French press, or pulling espresso shots at home. Johny loves full-bodied dark roasts – the bolder, the better!

As a former barista, he takes coffee equipment seriously and enjoys experimenting with the latest gear. When he’s not brewing or blogging, Johny is scouting local cafes for his next coffee fix.

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